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City Ordinances
Republic of the Philippines
Office of the City Mayor
City of Tangub
ANNUAL INVESTMENT PROGRAM 2011
Republic of the Philippines
Office of the City Council
City of Tangub
CITY ORDINANCE NO. 2011-04-0007
Republic of the Philippines
Office of the City Council
City of Tangub
CITY ORDINANCE NO. 2010-12-0039
Republic of the Philippines
Office of the City Council
City of Tangub
CITY RESOLUTION NO. 2011-04-0106
Republic of the Philippines
Office of the City Council
City of Tangub
CITY RESOLUTION NO. 2010-12-0304
Republic of the Philippines
Office of the City Mayor
City of Tangub
EXECUTIVE ORDER NO. 127
AN ORDER MANDATING THE ESTABLISHMENT OF A CITIZEN’S CHARTER
FOR THE CITY OF TANGUB AND CREATING THE STEERING COMMITTEE
AND TASK FORCE FOR THE PURPOSE
WHEREAS, the Anti-red Tape Act of 2007 otherwise known as Republic Act. No. 9885 declared the policy of the State to promote integrity, accountability, proper management of public affairs and public property as well as to establish effective practices aimed at the prevention of graft and corruption in government.
WHEREAS, in accordance with this policy, local government units have been mandated by R.A. 9485 to set up services standards to be known as the Citizen’s Charter in the form of information billboards which should be posted at the main entrance of offices or at the most conspicuous place, or in the form of published materials written either in English Filipino or in the local dialect.
WHEREAS, the leadership advocates the promotion of good local governance through clear, transparent, accountable and responsive public service delivery, which is also espoused by R.A. 9485.
WHEREAS, the leadership is aware of the benefits that implementation of a Citizen’s Charter brought about to other LGUs and their constituents such as less cost of public service deliver, reduced vulnerability to graft and corruption, availability of feedback mechanism, existence of basis for assessing the performance of local government and staff, as well as customer satisfaction, equal treatment of customer, availability of complaints and redress mechanism, and opening of opportunity for people participation on service improvement among others.
WHEREAS, it is the leadership’s desire for the City of Tangub and its constituents to reap the same benefits as mentioned above through the establishment of its own Citizen’s Charter.
NOW THEREFORE, by virtue of the power vested upon me as the local chief executive of the City of Tangub, I hereby order, the following:
Section 1. Establishment of a Citizen’s Charter for the City of Tangub
The local government of the City of Tangub shall establish an official document, a service standard or a pledge of its constituents. The said document shall describe the step-by-step procedures for availing a particular service and the guaranteed performance level that the constituents may expect for that service, and shall include the following information:
Vision and mission of the government office or agency;
Identification of the frontline services offered and the recipients of such services;
the step-by-step procedure to obtain a particular service;
The officer or employee responsible for each step;
The maximum time to conclude the process;
Document(s) to be presented by the client, with a clear indication of the relevancy f said document(s);
The amount of fees if necessary;
The procedure for filling complaints in relation to requests and applications, including the names and contact details of the officials channels to approach for redness;
Allowable period for extension due to unusual circumstances; i.e. unforeseen events beyond the control of concerned government office or agency; and
Feedback mechanisms contact number to call and / or persons to approach for recommendations inquiries, suggestions as well as compliant.
Section 2. Creation of the Steering Committee on the Citizen’s Charter Initiative. A Steering Committee on the Citizen’s Charter initiative shall be served as primary advisory body to the local chief executive in the overall direction and supervision of the Citizen’s Charter Initiative. The Steering Committee shall be composed of the following:
Hon. Jennifer Wee-Tan - Committee Chairperson
Members:
Hon. Edemar S. Alota - City Vice Mayor
Hon. Feloteo Alngohuro - SP Member
Mrs. Tessie C. Lomanta - City Administrator
Engr. Hermes T. Crausus - CPDC
Mr. Florencio G. Alberca - CBO
Mrs. Julieta B. Jaictin - OCA
Mr. Liberto C. Hera - CTO
Mrs. Virgilita A. delos Santos - CSWD
Dr. Gregorio T. Regidor - CHO
Mrs. Belen Linganay - LCR
Mr. Claro E. Vicada, Sr. - CAO
Section 3. Terms of Reference for the Steering Committee. The Steering Committee shall perform the following functions:
Acts as the LCE’s advisory council in the direction and supervision of the Citizen’s Charter Initiative’s implementation;
Assist the LCE in setting the goals and objectives of the Citizen’s Charter Initiative;
Assist the LCE in the review and refinement of the Citizen’s Charter;
Lead in advocating and lobbying for the institutionalizing of the Sangguniang Panglungsod through an appropriate ordinance.
Section 4. Creation of the Task Force on Citizen’s Charter Preparation. A Task Force on Citizen’s Charter Preparation shall be created to take the lead in the formulation, writing and packaging of the Citizen’s Charter. The Task Force shall be composed of the following:
Task Force Head:
Mrs. Tessie c. Lomanta - City Administrator
Deputy Task Force Heads:
Engr. Hermes T. Crausus - CPDC
Mr. Hilary T. Abe - DILG
Members:
Mrs. Virgilita A. delos Santos - CSWD
Dr. Gregorio T. Regidor - CHO
Mrs. Belen F. Linganay - LCR
Mr. Claro E. Vicada, Sr. - CAO
Mr. Liberto C. Hera - CTO
Mrs. Julieta Jaictin - OCA
Mr. Florencio G. Alberca - CBO
Engr. Leah J. Saturinas - CEO
Mrs. Judith B. Tablan - CMO
Mrs. Lorna Caruana - CSWD
Ms. Edil Agnes - CHO
Mrs. Elda Agua - LCR
Mr. Celso Collantes - CEO
Mr. Bernabe Queje - CTO
Mrs. Ramonita Ocat - CTO
Mr. Emigdio Florida - CAgO
Mr. Jose Binondo - CAgo
Mrs. Alestel M. Dablo - CCO
Mr. Emerson Dablo - CAO
Mr. Wilmar Cuambot - CMO
Mr. Richly A. Tagbacaula - CMO
Section 5. Terms of Reference for Task Force. Members of the Task Force shall perform the following functions:
The Department Heads, assisted by one or two of their Senior Staff  shall lead in the review of their offices’ frontline services in terms of procedures, requirements, charges, fees in the setting of new standards and in the conduct of consultative by their department;
The Department Heads, assisted by one or two of their Senior Staff  shall lead in the review of their offices’ frontline services in terms of procedures, requirements, charges, fees in the setting of new standards and in the conduct of consultative by their department;
The Task Force Head shall see to it that standards and deadlines with regards to the Citizen’s Charter preparation are met assume responsibility for review, consolidation and finalization of the published form of the Charter.
The Deputy Heads shall assist the Task Force Head in the review and consolidation of the Departments’ outputs as well as in the finalization of the Charter.
JENNIFER WEE-TAN
City Mayor